Pickups & Deliveries

Don't see your question here? Send us an e-mail and we'll be happy to help.


Q. How do I schedule a pickup?

A: If you have a My Estes account, you can schedule a pickup online. Otherwise, just call your local terminal and a customer care representative will be more than happy to help you schedule a pickup. If you would like to schedule a pickup for a time-critical shipment, e-mail timecritical@estes-express.com or call 1-866-ESTES4U (1-866-378-3748), and press 2.

Q: How do I arrange for a delivery?

A: Arranging for a delivery is simple. Just call your local terminal and a customer care representative will be happy to assist you.

Q: Does Estes pick up and deliver in residential areas?

A: Yes, we do pick ups and deliveries in residential areas. There may be an additional fee for this service since it involves additional time and manpower, and often special equipment as well. View our list of accessorial charges for more information.

The Tools You Need
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